An article in last Sunday’s Cleveland Plain Dealer by Sheryl Harris noted that since July, the Federal Consumer Financial Protection Bureau (CFPD) has received more than 5,300 consumer complaints about debt collectors. More than 40% of those complaints were by people who said they were being pursued for debts they do not owe. Other complaints were about debt collectors making repeated, excessive calls and not even having much information about the alleged debt.
No one questions the right of creditors to make reasonable attempts to collect debts. But where is the line between reasonable collection efforts and harassment?
The CFPD is currently asking consumers to suggest ways to improve the Federal Debt Collection Practices Act. If you have any suggestions that you want to offer, go to the article by Sheryl Harris and you will find all of the information you need to contact the CFPD.